Instructional Design Girl

A New Future

2009-02-16T12:26:00.000-08:00

So, last month I posted my own reaction to the Future of eLearning post at eLearn Magazine. In it, I made a prediction that I would be on a different journey from others in the eLearning world:

My thought is that we will always have some form of traditional eLearning. Corporations and other more conservative entities will take a long time to let go of the traditional way of doing eLearning.

But there will be places where change is welcomed; where the traditional way just won't work anymore. I guess that's where I'll be headed when the time comes, whenever and wherever that may be.

Well, it looks like that time may be coming sooner rather than later. The contract I was working on has not been renewed, no great surprise in this economy, but disappointing none-the-less. Especially since we did support business goals and did provide a service that would have the potential to draw in more customers, meaning we did have the potential to make an impact on the bottom line. The groups we worked with knew that, but the decision-makers didn't get that far. They just saw "contract training group" and that was that. So be it. It is the way of the consultant to be the first to go.

Now it's time to look more closely at the options, become even more involved in where I want to go and see where I wind up. It's still pretty scary, like jumping off a bridge scary, but sometimes you have to take big risks to get where you need to go. So, with some trepidation, but also some anticipation, I look forward to what I'll find in the next few weeks, because those of us that look to the future already know...

The future is here. It's just not widely distributed yet.
- William Gibson

Search - what you probably never knew about Searching, but should

2009-02-05T13:57:00.000-08:00

I was reading Tony Karrer's blog the other day. He had written a post on using Search and ways to improve your search techniques. In this post he shared some of his tips on how to use search, especially those times that you need information and need more than what Google can provide. It was part of his Tool Set series, which includes several other great posts, but I found this post to be the most helpful to me out of all of them.

In it he discusses what you can find with Google, and why you might need to use other search engines based on what you're looking for. I won't spoil it for you as he does a much better job of writing about it than I could on rehashing what he said. However, what I will say is that if you only use one search engine (probably Google), that's fine for most searches, but you should get more skilled at using Google and consider using other search engines as well. For a great listing of alternative search engines, check out the Digital Research Tools Wiki, specifically, the Data Visualization and Visual Search Tools pages. There are a lot of other resources listed here as well, so worth checking out.

I have some learning to do now, because I, like most people, am generally a pretty lazy internet search user and could use more practice on how to be more efficient and effective when I do a search.

Future of eLearning?

2009-01-14T14:31:00.001-08:00

The future of eLearning is a question I've been pondering for a while now, definitely in the last few weeks as the prospect of being a consultant with lots of free time on my hands was looking like a very real reality. How would I market myself? My business? I don't do traditional eLearning. I did some in my master's classes, but my work experience has been a much different adventure.

Therefore, Lisa Neal Gualtieri's article for eLearn Magazine really struck as me as serendipitous in it's timing and content. It brings together the predictions of 30 different experts in the field from around the world on what eLearning will look like in 2009. There's a whole range of opinions from one extreme to the other. If you are involved in eLearning in any way, go read this now.

Of course, with so many opinions that are so diverse, it didn't do much for answering my question, but it gave my thoughts more clarity. It was good to know that non-traditional methods of learning are starting to gain ground. It was also good to know that there will be a large number of instructional designers staying in traditional eLearning. Jay Cross had an interesting comment at the end that I think helped set in my mind where I stand. My thought is that we will always have some form of traditional eLearning. Corporations and other more conservative entities will take a long time to let go of the traditional way of doing eLearning.

But there will be places where change is welcomed; where the traditional way just won't work anymore. I guess that's where I'll be headed when the time comes, whenever and wherever that may be. Maybe it's helping educate the developing countries with content that's available over their cell phones. Or maybe it's doing what I do right now, tutorials of just-in-time content that get people what they need, when they need it and nothing more. Maybe it's something else completely, in some new social network, web 2.? world.

It can be scary looking over the edge to see what's on the horizon, especially in this economy, but, on the other hand, there's also a rush that comes from trying something new, learning something new and being a bit of a pioneer in our own small way. I now see myself leaning over the edge, looking for where I fit in to that "something new" part. My guess is that it won't be easy trying to explain the "something new" to those who don't want to know about changes in eLearning, but judging from some of the experts in the article, there are more places now where "something new" will be just what they are looking for.

So what about you? If you are in instructional design or in eLearning, where do you see yourself in the future of eLearning? There are no wrong answers to this question, just different areas of the spectrum.

Twitter Newbie!

2009-01-07T16:03:00.001-08:00

Yes, I am a Twitter newbie. You would think that I would have tried this a long time ago, and I will admit that I was tempted, but due to an old mobile phone and not really understanding it, I didn't actually start using it for quite some time.

I finally started trying to use it at the DevLearn08 conference, since I had upgraded to an iPhone earlier this year. I managed OK, but found there was quite a bit I didn't know. So I dropped off for a while, but I am trying again and have been searching for some reliable resources to get more information.

For those that are interested, here's what I've found:

The Twitter Fan wiki has a good section for Newbies, including etiquette - a nice touch.
Sue Waters (an Edublogger with lots of web 2.0 experience) wiki on Personal Learning Networks has a nice Twitter page with links to good apps to use as well as good ideas about how to be professional in using Twitter. Since she writes for educators who want to use Twitter in their classes, it's probably good enough for all us other professionals as well!
For those of you in the instructional design realm, you may want to check out the Social Learning Question of the Day and follow the SLQOTD group on Twitter. It's been a good way for me to get enough tweets to start figuring out how to use it best, and it's been interesting as well!
Use an app like Twitterific or Twinkle on your phone. I'm trying both out on my iPhone, but am leaning towards Twitterific (somewhat easier to use), although both are very good apps and both have a free version. I'm also using Twitterific on my mac, much easier than trying to use the Twitter website to keep up with things during the day. (Note: there are many good apps out there now, so pick one you like and start using it!)

I hope that with my new apps to play with and having some interesting tweets to track, I'll soon be getting better at this! And if you're interested, you can find me on Twitter too!

Still Catching Up

2008-12-23T15:07:00.000-08:00

I've been trying to get all my notes from DevLearn2008 posted for my instructional design colleagues that couldn't make it to this year's event. I'm still working on that. Good thing I took good notes!

I'm also trying to catch up on my blog writing and reading since work and life have been pretty busy lately. There's a lot of great information that came out of the DevLearn conference and a lot of new people I'm reading, so it's taking a while to get up to speed.

I guess that's what the holidays is for though, catching up, reviewing what happened in the year that just passed, and making plans for the new year to come. I'll keep posting my notes and hope that I can help add a little to the growing bank of eLearning and instructional design knowledge out there.

Happy Holidays - no matter which ones you subscribe to!

Notes from DevLearn08: Learning 2.0 and Workplace Communities

2008-12-15T15:53:00.000-08:00

This was another session I attended at the DevLearn2008 conference. It had to do with how learning is changing and how the LMS of the near future might work. It had some great information on how the influx of the Millennial Generation is changing learning, how informal learning is being recognized in on-the-job (OJT) learning and how to incorporate communities into an LMS to acknowledge the learning that comes from informal sources and comprises most of the learning a person will receive on job. I believe I have the hard copy of the handout that went with this session. If anyone is interested I will send you a pdf of it.

Presented by David Wilkins of mzinga

Learning is changing from 1:many (formal education) to many:many (communities)

Millennials:

work as a tribe, not for a company
digital generation
close relationships with family
openness and flat organizations, peers provide as much coaching as managers

Informal learning accounts for 87% of OJT learning (according to Jay Cross); other numbers (US Dept. of Education, for one) indicate roughly 70%

1:1 (99%) - emails, files
need to make this many:many

use discussion, use blog
this makes it searchable

Want to make web 2.0 impact learning: change behavior, have business impact, learn a new skill

Need to find right mix of formal and informal learning

some things, like OSHA training, should be expert led
other things, like leadership training, could be learner led

Layer social network over company org chart to make sure social knowledge and expertise isn't lost. (Losing historical knowledge because it's not in the formal learning system can really hurt a company when someone leaves.)

Formal learning will probably split into 2 hybrids:

formal + social media - bottom up, talent development
formal + HCM (Human Capital Management) - top down, talent management

Getting people to adopt the change is the big issue

need strong support from respected SMEs
need an incentive program to make sure SMEs add value to the community
have "gardeners" to check data and make sure it's accurate and current
include social content to break up silos and get people talking to each other that otherwise might not have

also helps people to relate social activities and cross-pollinate to work
helps them learn the technology

Think through end game to determine strategy for incorporation of LMS, social media and community
2 models to get us there:

Amazon model - social media about a learning resource
Community model - social media for it's own sake

piece of model is formal learning
Amazon model could reside inside community model eventually

ID becomes facilitator to social media elements around learning resource as well as designer of the learning resource

move from teach a man to fish to teach a man to teach

Moderation types (all currently in use in various areas):

Pre-moderation - post is vetted before it goes out
Technology moderation - filters for certain words to only vet those posts
Post moderation - community moderates itself through people reporting others doing inappropriate posts

DevLearn2008: Keynote Day 2 - Dan Roam

2008-12-15T15:34:00.000-08:00

I took lots of notes for this keynote, but this was the day I was sitting behind Dr. Karrer (see the "Blogging Doesn't Hurt" post). He had his post up by the end of the session and it was brilliant. It also included much of the same information I had just taken in my own notes. Therefore, I am simply going to send you over to his post on this keynote!

I also recommend finding out more about the Back of the Napkin at Dan Roam's site or in his book. Especially good reading for those of us that are visually-minded anyway!

Notes from DevLearn08: Work Literacy Session

2008-12-15T15:07:00.000-08:00

This was a session presented by Dr. Tony Karrer on Work Literacy

A brief intro into what is meant by Work Literacy from the About page:

Work Literacy is based on the beliefs that:

With the growth of new technologies, explosion of new information, and accessibility of experts around the world, there’s a growing gap between the work practices and skills that most knowledge workers possess and the resources available to them.
As knowledge workers we need practical skills, methods and tools that will improve our effectiveness and help us stay on top of our game.
This is an issue that’s evolving quickly and we need a way to start discussing the implications, sharing ideas and learning how to better manage our work and learning.

Again, I found this session very interesting, so my notes are not in perfect English, but I think this is something any instructional designer looking to the future should be looking into.

Memory:
Cognition <-> Working memory <-> Memory

Metacognition, metamemory: tools, methods - the way gen x and boomers learned
Millenials have google, pdas, computers, and infinite ways to search for information that would have been impossible to find using a card catalog and a microfiche reader

Information Overload:

amount of info available now is like 18th century person being bombarded with the NY times, which has more info in one week than in their entire lifetime
brain likes finding new info and craves it like a drug, so info overload had negative affect because we aren't adapting well
skills are not keeping up with the changes - Example: "~" operator in Google = "like" so searches synonyms - almost no one knows what this is and doesn't use it, so they are now building it into the search itself. Just shows how many people don't keep up with new technology.

To find information you can search Google but you don't have validation on the information. Can also use tool like Linked In to search for experts (can select degrees away to make sure you get people that will talk to you) that can give you validation on what you find in Google search.

To become more productive:

Using tools like del.icio.us to tag bookmarks and can find almost anything you've been to now with desktop search and Google search history
Blogging is another way of taking notes and putting down what's important to you
RSS feeds allow you to keep up with all the blogs and news updates
Online apps (ex: google spreadsheets) allow for online editing by multiple people

21st Century: Concept Workers

A Whole New Mind, Daniel H. Pink
Most valuable people in an organization
eLearning 2.0 - shifting to learner-centered collaborative informal learning

tools include blogs, wikis, social bookmarking
use tools, including blogging, to become expert and evangelist for adoption

**wikipatterns site and book** - tools to help spur adoption of a wiki and helping it grow to be a flourishing community

If you are interested in seeing the handout for this session, let me know and I will send you the pdf file.

Notes from DevLearn08: eLearning Research Panel

2008-12-15T14:39:00.000-08:00

Here are my notes from a very interesting discussion on where eLearning is going based on the perspectives of some researchers in the field. It was a really engaging talk, so my notes are a bit sparse as far as being pretty English, but I think you will get the general idea of the discussions and where they went. I have included links to each researcher's profile on their business sites in case you are interested in finding out more about them.

Panel:
Kevin Oakes - does lots of research for ASTD
Claire Schooley - Forrester, information and knowledge mgmt group, came from academia, most clients are corporate, proprietary research requested by corps
Chris Howard - qualitative/quantitative research on measurable best practices for corps
Kevin Martin - human capital mgmt group, primary research that's end-user driven, talent mgmt, metrics to show value of trng/talent programs

Moderator: Will Thalheimer (with Guild Research)

Types of Research: Product/Service review research; basic research (academic); applied research (academic); research to practice research; industry research

Top Trends:
Learning 2.0 (theme of conference) is also going to have biggest impact on corp training

collaborative
learner in charge
innate with younger generation
chaotic

Talent Management (best practices)

integrate learning with recruitment
learning with development/career paths and corp objectives
more organized and methodical - need to balance 2.0 with talent management (chaos and organization)
learning can get left behind in talent management as groups focus on performance mgmt
very few companies have integrated talent management right now, so will be up-and-coming in the future

Learning 2.0

Trust/culture is biggest barrier to using 2.0 tools
Can use grassroots to prove concept and build business case but need to get some help from top to get real change made
GE and Qualcomm are strong 2.0 cultures

Economy - good or bad for industry?

Data suggest it's bad, budgets are down significantly

Link yourself to business challenges - best thing you can do

Look into using more video conferencing for training/meetings that people would have traveled to before

especially hi-def telepresence types
be sure to show % savings on travel, green practices

Crisis forced companies to put resources into training, L&D

criticality of retaining key workers and getting them to be more productive
brings L&D into focus, makes them more accountable
learning more important in tight economic times

L&D usually takes big hit in down times

show ties to business results to stay viable

Talent Management - where's it going? Learning taking a back seat?

performance should increase to quarterly informal reviews to integrate with learning (best in class already do this)

where are gaps? use learning to fill quickly

benefits are hard to measure, sometimes anecdotal, but are real
increases visibility of learning
have to break down silos of traditional HR groups, make groups work together to see benefits of integration
chasm between what hiring managers need and what HR thinks they need

Measuring Learning - top priority?

measure in ways that board understands

profitability
revenue
meeting business needs
not necessarily Kirkpatrick levels

generally not a top priority, even though they say it is
The Training Measurement Book, Josh Bersin

Q&A

Interview top performers to get knowledge that can then be disseminated to rest of staff. This is best way to get informal knowledge out to everyone.
Understand financial drivers of business to be able to correlate learning to business.
Ask them what the business "pains" are and then develop training to address those "pains"
Hybrid between centralized/decentralized learning departments is what best practice companies are finding works best

Blogging Doesn't Hurt

2008-11-14T08:31:00.000-08:00

So at yesterday's keynote address at the DevLearn 2008 conference, they started out by asking everyone in the audience to turn to someone else and tell them what they learned from the day before. My comment to the person in front of me was that "Blogging doesn't hurt!"

He looked at me with a rather puzzled look and I explained that, as someone new to blogging, it can be intimidating and that some people find this "painful". That seemed to be a good enough explanation for him. He even asked if he could use that in his work. I agreed. I think this is something people need to know. It's not scary, nothing bad is going to happen when you push the "publish post" button.

And in case you were wondering who the gentleman was that asked to use this phrase, go check out this blog: http://elearningtech.blogspot.com/. The man's name is Dr. Tony Karrer and he is the kind of exceptional elearning leader that I was hoping to find in coming to DevLearn this year. He has an amazing collection of elearning blogs and posts very thorough and relevant information here. I will definitely be checking this out regularly and will have new resources to explore for quite some time to come.

If you'd like to hear him in person, he will be presenting at next week's Corporate Learning Trends and Innovations 2008 online conference. It's free and I highly recommend Mr. Karrer's presentation, Work Literacy - Implications for Learning Professionals. Check out the information here http://www.learntrends.com/. It's co-hosted by another favorite resource of mine, Jay Cross, and George Siemens of the Learning Tech Center at the University of Manitoba.

I don't know if I will have time to check in to the other sessions offered, but will be following these thought leaders for some time to come. Makes that $1095 all worthwhile. :)

I'm not crazy!

2008-11-12T21:07:00.001-08:00

OK, so I've been thinking about blogging for a while. You know, being a web 2.0 fan, you should eat your own dogfood and all. So, thanks to some friendly goading from the speakers today at DevLearn, I finally decided to just jump in and start. That should round out my web 2.0 work as I've adopted just about everything else already!

I've been at the DevLearn 2008 conference (day 1 today) and finally found people that believe, like me, that the current corporate learning and development environment is truely dysfunctional and I wasn't just imagining things. What a relief! I'm really not crazy - well, at least not about that.

However, it does look like things are really as hard as I had imagined they would be about getting learning groups and the corporations (or any groups, really) they reside in to take the leap and really embrace informal learning, web 2.0 or pretty much anything outside of the current SOPs.

I'm hoping that the types of people that I've seen and met here at DevLearn 2008 can help make that culture shift happen. At least I know I'm not alone now!